Privacy Policy

How we collect, use, and protect your data

Last updated: 6/14/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, payment method, and Twitch account details.

2. How We Use Your Information

We may use the information we collect about you to:

  • Provide, maintain, and improve our Services.
  • Process payments and send related information, including confirmations and invoices.
  • Send technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and requests.

3. Data Sharing

We do not sell your personal data. We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (such as Stripe for payment processing).

4. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@vylocast.com.